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Warranty & Return Policy

Return Policy

  • Our products come with 120 days replacement warranty against defects such as lines, shaky or distorted picture.

  • We provide warranty for our products against more than 3 dead pixels.

  • Customers have 7 days to check the product & report Dead-on-Arrival (DOA). Although highly unlikely, please contact us as soon as possible if you find such problem.

  • If for any reason during the 7 day inspection period you want to return the product for refund, you will be charged 20% restocking fees.

  • All the products can only be accepted if they have proper RMA number. Please request your RMA number before returning the product.

  • After 7 days Inspection Period, if the product shows defect, customer can claim replacement during 113 days warranty period. Only replacement product will be shipped during this period.

  • Customer will be responsible for all return shipping charges.

  • Shipping Charges are Non-Refundable

  • Customer satisfaction is always our top priority. We work with our distributors to guarantee the quality of our products and we want you to fully enjoy your purchase.

  • Warranty is strictly limited to technical problems. Any problems involving physical damage or breakage to the product is not covered.
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  • Tools / Guides
    538 38th ST
    Union City, NJ 07087, USA
    Phone: (201) 442-0091
    Fax: (973) 556-1931
    Store Hours: 10AM - 8PM EST (Monday - Friday)
    Walk-in customers, please call for availability.
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