| You must verify following information in checkout note to enable order processing.
1. We need your laptop service tag to match up screen info with Dell. The order is not processed unless requested information has been received.
Ghost Touch, Running Touch, No-Touch, and Inverted Touch are not screen related issues. Kindly check your digitizer board and cable since they are the most likely cause of any touch issue; please do not open a return claiming the touch did not work. If the machine has a weakened or fragile digitizer board, the replacement unit or assembly will not have proper touch or in some cases it may not have touch at all.